Cecilia has deep experience with complex commercial and innovative technology transactions, especially pertaining to e-commerce, payments and FinTech services. She is known for negotiating a wide range of technology transactions, including those involving payment systems, information technology and business process outsourcing, cloud-based services, ERP implementations, e-commerce and general licensing. In particular, she focuses on technology agreements in the financial services and retail industries. Her work often involves providing practical advice to clients on core banking platforms, account processing solutions, merchant processing services, card tokenization services, encryption solutions, payment gateway services, PCI DSS compliance, E-SIGN compliance, and emerging payment solutions, such as mobile wallets. 

Cecilia’s clients include some of the largest financial institutions and retailers in the United States.

Bar Admissions

Education
JD, Emory University School of Law, Research Editor, Emory International Law Review, 2002

BA, Economics, University of Virginia, 1999

• Negotiated and documented several complex, large-scale outsourcing transactions, including the following:
  • Multi-function outsourcing on behalf of a Fortune 500 entertainment retailer, including application development, web hosting, help desk and data center services.
  • IT Infrastructure and application development outsourcing for department store chain with national presence.
  • Comprehensive IT and business process outsourcing for a digital media company with global presence.
  • Business process outsourcing for a prominent health care system, including food services, environmental services and benefits administration.
  • Comprehensive and transformational outsourcing of IT infrastructure on behalf of a Fortune 100 financial services company.
• Advised numerous clients, including financial institutions, health care systems, pharmaceutical companies, utilities and retailers on the design, implementation and use of electronic signatures and record systems.
• Represented software-as-a-service provider with a global presence in numerous commercial transactions and advised on issues related to intellectual property and data privacy.
• Represented major retailers (including jewelry store chain with national presence and outdoor goods and clothing retailer with global presence) in negotiation of e-commerce related agreements.
• Represented a Fortune 500 energy company and a chemical manufacturer with a global presence in complex ERP implementations.
• Negotiated software licensing and services agreements for Fortune 500 companies representing both the customer side and vendor side across a wide range of industries.

• Fellow, Leadership Council on Legal Diversity (LCLD), 2016
• Member, International Association of Outsourcing Professionals (IOAP), 2016
• Past Board of Directors, Truancy Intervention Project, 2010–2015

• Listed for Outsourcing, Legal 500 United States, 2016

• Outsourcing: USA, Chambers Global Practice Guide
• Outsourcing: USA, Chambers Global Practice Guide
• Technology & Outsourcing: Introduction, Chambers Global Practice Guide
• Blockchain, Cybersecurity and Global Finance
• Outsourcing: USA, Chambers Global Practice Guide
• Technology & Outsourcing: USA and Trends and Developments, Chambers Global Practice Guide
• What You Need to Know About the Enforceability of e-Commerce Terms of Use, Retail Industry 2021 Year in Review
• Outsourcing: USA, Chambers Global Practice Guide
• Retail Giant Drops Arbitration Clause—Is This the Right Move for Your Agreement?, Retail Industry 2021 Year in Review
• Retailer Risks When Enforcing E-Commerce Terms of Use, Law360
• 2019 Retail Industry Year in Review